For Support Teams

Deliver exceptional support, effortlessly 🌟

PressOne isn't just a phone number, it's your support superpower. Empower your team to resolve issues faster, delight customers, and streamline operations with a powerful customer service phone system built for support.

customer service phone system

Stop the struggle, ditch the chaos

Stop the struggle, ditch the chaos

Struggling to identify areas for improvement in your support process?

Lacking data on call trends and agent performance, hindering your ability to improve customer support quality?

Frustrated by dropped calls and unreliable connections?

Dropped calls and poor connections not only frustrate customers but also hinder your team's ability to provide effective and timely support.

Drowning in manual processes like logging calls and taking notes?

Cumbersome manual tasks such as logging calls and taking detailed notes can drastically reduce your team's efficiency and responsiveness.

Facing inconsistent service due to reliance on personal phone lines?

Using personal lines for customer support often results in uneven service quality, reflecting poorly on your business and affecting customer trust. Why not switch to a professional customer service phone system?

Experience the PressOne effect

Experience the PressOne effect

customer service phone system

Stop guessing, start excelling

With PressOne, easily monitor each team member’s call volumes and conversion. Quickly identify top performers and those who need more support.

Ditch the frustration, embrace clarity

Experience crystal-clear calls every time with PressOne, boosting customer satisfaction and team morale.

Break free from the manual grind

Automate call logging, note-taking, and more with PressOne, freeing your team to focus on what matters – delighting customers.

Project professionalism, build trust

Equip your team with a dedicated business number from PressOne, ensuring consistent, high-quality service that builds customer trust.
customer service phone system

We built PressOne to run our support. It works for 2,200 other businesses too

We built PressOne to run our support. It works for 2,200 other businesses too

customer service phone system: victor
Before PressOne, our support team was bogged down by manual tasks and frustrated by limited data. Now, with a central number, automated processes, and valuable insights, our agents are resolving issues faster, customers are happier, and we’re constantly improving. PressOne has been massive at transforming our support team

Victor

Assistant Operations Manager, 301 Hag

Assistant Operations Manager,
301 Hag

as Featured in

Backed by global partners

Empower your support team with PressOne

Join other business owners unlocking new levels of business growth with PressOne

Select your plan

Choose the best plan for your support team's size and needs.

Centralise your system

Establish a single, efficient PressOne number for all customer support calls.

Quick and easy setup

Get your support system up and running in no time.

Don't miss out on key features
designed for support teams 🤩

Don't miss out on key features designed for support teams 🤩

Automatic Call Transcription

Calls are recorded and automatically transcribed to text you can read quickly.

Call Tagging and Categorisation

Track and tag calls for deeper insights into customer needs and most frequent issues.

Call queuing and hold music

Keep customers informed and engaged while they wait.