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Know what's really happening on your customer calls

Join 4,000+ businesses using PressOne for their customer
calls. See every conversation & auto-coach teams with AI,
so every next call is always better.

Join 4,000+ businesses using PressOne for their customer calls. See every conversation & auto-coach teams with AI, so every next call is always better.

Get PressOne

See How It Works →

Trusted by leading Nigerian businesses

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ahz
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Sundry Foods
SunFi
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Vendor Credit
Alt Bank
FEZ Delivery
Market Square
Oriki Energy
ahz
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Raven Bank

Trusted by over 4000+ Businesses

Are you still losing customers because of missed calls?

 Buying phones and SIMs for client-facing team members

Team phones off or unreachable when customers call

No proof your team made the calls they claim

Zero visibility into what your team says to customers

Every dispute is your word against theirs; no evidence

Training fails because of unknown specific mistakes to fix

Every poorly handled call damages your reputation. It doesn't have to be this way.

Customer communication, under control

PressOne gives you a professional business phone system that ensures every call is
answered, tracked, and handled the way you want.

one

Get Your Business Number

One professional Number. When customers call, it rings on every added team member's device. No more "Sorry, she's not available."

Setup time: 10 minutes.

two

Add Your Team

Invite team members. They download the app. Your team can make and receive calls on their laptops or phones when online. One number, your entire team.

Works on Mac, Windows, iOS, Android.

three

See & Coach

Every call is recorded and analysed for you. See who's answering, what was said, and what to fix. AI shows specific coaching insights.

AI coaching with specific insights.

Get PressOne

Every call reaches your entire team

A rep is with a client. Another is at lunch. If a customer calls right now, who answers? With PressOne, it rings on every team member's device. First person available picks up. No more missed opportunities because someone's phone was unavailable.

Works on Mac, Windows, iOS, and Android. Your business is always reachable when your team is online.

“We used to miss 30% of customer calls because they only rang on one phone. Now every call gets answered. Our sales went up 40% in two months."

Adewale Bello
Founder, Grocey Fresh Lagos

Know exactly what to coach your team on

Your sales rep just lost a deal. They say "the customer wasn't interested." But what really happened on that call? PressOne records and analyses every call. See who interrupted, who spoke too fast, and who failed to acknowledge. AI gives specific coaching points for next time.

"Before PressOne, training was guesswork. Now I know exactly what each person needs to work on. My average team score went from 65 to 84 in three months."

Adeola Fadeyi
Head of Customer Success, Tech Solutions

Peak hours- when customers actually call

You think your busiest time is 2 pm. But customers are calling most at 10 am and 4 pm, and you're understaffed. PressOne shows you exactly when calls come in. See peak hours, answer rates by time of day, and when your team should be more online. Staff smarter, not harder.

"We discovered most calls came between 9-11am and 3-5pm. We shifted our team schedule and our answer rate went from 78% to 94%."

Tunde Bakare
Operations Manager, SwiftCare Services

Get updated in one glance

You run a business. You don’t have 40 hours to listen to 500 calls. But you need to know what’s happening. PressOne analyses every call automatically and shows you what matters:

At a glance, you see:

  • 5 calls scored below 70 (need review)
  • Sarah: 92 (excellent, up 3 points)
  • John: 58 (urgent, needs coaching)
  • Top Issue: Interruptions (38% of calls)
  • Trend: Team average down 5 points (time to intervene)

"I used to spend Fridays listening to random calls, hoping to spot problems. Now I see exactly which 5 calls to review and what my team needs to work on. PressOne saves me 6 hours every week."

Emeka Anyanwu
Operations Manager, MDrive Logistics

Answer calls from your laptop or phone

Your team works from different places: some at the office, some at home, some on the road. They all need to answer calls reliably.
PressOne app works on Mac, Windows, iOS, and Android.
When you are online, calls reach you reliably. Your team stays connected, no missed customers.

What you get:

  • Reliable call delivery on any device
  • AI coaching after every call
  • Analytics dashboard for quick decisions

"The apps just work. I open my laptop, and I'm ready to take calls. Customers can't tell I'm not in the office. For our remote insurance team, this is game-changing."

Oluseye S.
Operations Manager, Elite Insurance Brokers

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  • JULIET AI

Your 24/7 Team Member

Juliet handles your WhatsApp, Instagram DMs, and customer messages 24/7—instantly, accurately, with human warmth. She guides customers from the first question to the final payment without delays.
At PressOne, after 7 months of Juliet handling thousands of our customer conversations, we found:

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Juliet learns your business, verifies customers, checks your CRM, creates support tickets, and knows when to bring in a human for complex issues. Ready to hire your first permanent employee?

Learn more about Juliet →

  • US PHONE NUMBERS

Look local to US customers—work from anywhere

Get a verified US phone number that receives calls and texts in real-time. Perfect for Nigerian businesses serving US clients or selling on US platforms.

  • Appear local to your US customers
  • Get verified faster on US platforms
  • Never miss important calls or texts
  • Activation in minutes, no red tape

Join other entrepreneurs making global business feel local.

Get Your US Number →

Ready to take control
of your customer communication?

Ready to hire your first permanent employee?

Join 4,000+ Nigerian businesses with organised, professional calls,
full visibility into every conversation, and AI coaching that makes every next call better.

Get started

Choose your plan and get your business number.

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Talk to our team

Have questions about which plan fits your business? We'll help you decide.

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15-minute setup with expert support 4,000+ businesses trust PressOne Warm customer support

Frequent questions
businesses ask us

Frequent questions businesses ask us

PressOne works over the internet, so you need to be online to receive calls—just like WhatsApp. PressOne provides you with an option to forward your business calls to any other regular number of your choice to ensure that calls reach you even when you have no internet access.

If your team can use WhatsApp, they can use PressOne. The apps look like a regular phone. Click to call. Click to answer. That’s it.

Setup takes 15 minutes. If you need support, our support team will guide you via call or video. Most teams are answering calls within the first hour.

You may keep your regular business number but this would require an SIP trunk from your telco provider. You can reach out to us to know if your number is supported.

Your data is yours. Bank-level encryption, daily backups, secure servers. Only you control who sees what. We’re NDPR compliant and take data security seriously—your customer conversations are protected.

PressOne offers flexible plans based on your team size and call volume.

Solo business owners can get the Entry Plan with basic features for ₦6,000 monthly per person (Extra users at ₦6,000/Person).

Businesses that need to manage customer communication across teams can get the Business Plan for ₦50,000 monthly /5 users. (extra users at ₦10,000/Person ).

Book a demo and we’ll recommend the right plan for your business size.

[See Pricing Details →]

We’ve worked with over 2,200 Nigerian businesses—from solo entrepreneurs to 100-person teams, across retail, insurance, fintech, real estate, education, and more. If they can benefit from better call handling and team coaching, PressOne works.

Book a 15-minute demo. We’ll show you exactly how it works for your specific business. No pressure, no sales pitch—just honest answers.

Used by 4,000+ business
owners and counting

Used by 4,000+ business owners and counting

the best business phone number

With PressOne, coordinating our team of 12 has never been smoother. We can track all our calls, ensuring every team member is on the same page and every customer query is addressed promptly. It's our team's communication lifeline.

Sunday

COO, Timart

sales call tracking software: segun

As an insurance company, every client interaction is an opportunity to reinforce trust. PressOne Africa empowers us to convert every call into a meaningful touchpoint, helping us connect better with customers and secure more deals.

Segun

Sales Team Lead, Finosell

The Best Customer Success Platform For Your Teams: adekolajo

In a sector like ours, professionalism and efficiency are non-negotiable. PressOne Africa allows us to handle client communications with precision and grace. Flexible business hours ensure we're able to support our clients when they require our expertise the most.

Adekolajo

Former Customer Success Manager, Traction Apps

wendy

In the dynamic world of stock trading, every call holds the potential for significant transactions. PressOne helps us transform our phone conversations into strategic opportunities to close deals and create lasting client relationships.

Wendy

Sales Specialist, Market equity

customer service phone system: victor

In IT and technology, our work demands precision and professionalism. PressOne Africa has been instrumental in streamlining our operations and ensuring we handle client communications effectively and professionally.

Victor

Assistant Operations Manager, 301 Hag

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