Terms & Agreement

This Agreement (the “Agreement”) is a legal agreement between you (an entity or person) (“You”) and PressOne Africa Limited (“PressOne”), that governs Your limited, non-exclusive, terminable right to use of the PressOne mobile application, website and related services (“Site”), the servers the Site is stored on, the computer files stored on that server (collectively, the “Service”). By clicking on the “Accept” button, or otherwise using the Service, You agree to be bound by the terms of this Agreement. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT CLICK ACCEPT AND CANNOT USE THE SERVICES. YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. PressOne may amend this Agreement from time-to-time. All amended terms automatically take effect on the sooner of the day You use the Service or 10 days after they are initially posted on the Site. Your use of the Site following the effective date of any modifications to this agreement will constitute Your acceptance of the Agreement, as modified. You agree that notice on the Site of modifications is adequate notice. The Site and service provided by the Site is available only to individuals who are not less than 18 years old.

Services Offered by PressOne

PressOne provides users the ability to make or receive voice calls, by using a phone number provided by PressOne.These services can be accessed via internet or a mobile device.

The PressOne Services are not a replacement for any phone lines, whether wired, wireless or Internet based but an alternative service with added advantages. Although these calls use your third-party mobile data or wireless network, they will appear on Your PressOne contact’s phone as coming from the PressOne number.

For Service Level Agreement (SLA), visit our Service Level Agreement page

Limited License

You are granted a limited, revocable, non-exclusive, non-transferable license to use the Software to access Services for your own individual, enterprise, and limited commercial use subject to the other terms of this Agreement. You agree not to resell the Software. You may not modify, reverse engineer, decompile or disassemble the Software. You may not copy, adapt, alter, modify, translate, or create derivative works of the Software without written authorization of PressOne. You may not use the Software for illegal purposes or for the transmission of material that is unlawful, harassing, libelous, invasive of another’s privacy, abusive, threatening, obscene or that infringes the rights or intellectual property of others. You may not rent, lease, loan, sublicense, distribute, or otherwise transfer rights to the Software. You may not circumvent or disable any technological features or measures in the Software for protection of intellectual property rights. Any such forbidden use shall immediately terminate Your license to the Software.

Spam Policy

PressOne observes a zero tolerance policy regarding the delivery of Spam or unwanted commercial messages using the Service. Notwithstanding anything else in this agreement, You will not send, cause to be sent or facilitate, Spam using the Service. Accounts that send Spam or that we believe may be facilitating Spam may be suspended and terminated, we may participate in the prosecution of Spammers.

Prior Express Written Consent; Opt-out Mechanism

  1. You will not send, cause to be sent or facilitate the sending of any mobile communications using the Service if the intended recipient has not given You prior express written consent, even if You had a previous business relationship with the intended recipient. Under no circumstances will You send Spam or any other message where You obtained the consent of the recipient as a condition to a purchase.

  2. For purposes of the Agreement, “Prior express written consent” means a written agreement, signed by the intended recipient, that authorizes You to deliver marketing messages using an automatic telephone dialling system or prerecorded message to the specific number authorized in the agreement. The agreement must include a clear and conspicuous disclosure that the intended recipient may receive a call or mobile communication from You and must also state that there is no requirement to provide consent as a condition of making any purchase.

  3. You will include an automated interactive (voice or keypress) opt-out mechanism, announced or displayed at the beginning of the message and remaining available for activation during the entire message, that will allow customers or potential customers to opt-out of receiving additional calls from You immediately. You will automatically add the customer’s or potential customer’s number to Your do-not-call list and immediately disconnect the call when the opt-out mechanism is activated.

Use of PressOne

  • In addition to other rules and regulations contained in these Terms of Use, you and anyone using your account are responsible for any use of PressOne whether by mobile device. You agree not to access, copy, or otherwise use PressOne Services unless such use is authorized by these Terms of Use or otherwise authorized in writing. You agree that any information you provide to, or enter in order to use, PressOne will be complete and accurate. You will not use the PressOne Services is any illegal, abusive, interfering or otherwise unacceptable or inappropriate manner, including: To violate any law, regulation or other published policy;

  • To violate any agreement, rules or policies that govern the use of your mobile device;
  • To transmit any content that is illegal, abusive, harassing, racist, hateful, or in our sole discretion objectionable;
  • To transmit sexually explicit, pornographic, obscene, or other content which in our sole discretion we find objectionable;
  • To sell, trade, resell or otherwise exploit for any unauthorized commercial purpose or transfer any PressOne account;
  • To stalk, harass, or harm another individual; or
  • To impersonate another, misrepresent or falsely identify yourself.
  • To violate any applicable third party policies or requirements that PressOne has communicated to you. in any manner that violates best practices, carrier guidelines, or any other industry standards.
  • To engage in fraudulent activity with respect to third parties or otherwise using Your account to bypass phone identification systems such as those by classified advertising websites.
  • Engaging in spamming or other unsolicited advertising, marketing or other activities, including, without limitation, any activities that violate anti-spamming laws and regulations, in connection with any unsolicited or harassing messages (commercial or otherwise) including but not limited to unsolicited or unwanted phone calls SMS or text messages, voice mail, or faxes; or for SMS in a manner that is not designed to enhance or augment the person-to-person nature of communications.
  • PressOne will ensure that Consumers are able to verify their bill payment by acknowledgment of payment on the next bill issued, telephone confirmation by calling a specified number, or such other appropriate and accessible methods as may be made available by PressOne.

Pricing, Charges, Billing and Usage

PressOne will charge you to use its Services, based on the service plan you select. This requires you to affirmatively select a plan and pay by entering your debit card information. You authorize PressOne to charge and/or place a hold on your credit card with respect to any unpaid charges related to the Services.

You authorize the issuer of the debit card to pay any amounts described herein without requiring a signed receipt, and you agree that your acceptance of this Agreement is authorization to the issuer of the credit card to pay all such amounts.

You authorize PressOne and/or any other company who bills products or services, or acts as billing agent for PressOne to continue to attempt to charge and/or place holds with respect to all sums described herein, or any portion thereof, to your credit card until such amounts are paid in full. You authorize PressOne and/or any other company who bills products or services, or acts as billing agent for PressOne to bill you on a recurring monthly basis on the monthly anniversary of your initial registration for the paid PressOne plan.

You will provide PressOne with updated debit card information upon PressOne’s request and any time the information you previously provided is no longer valid. PressOne is not liable for any non-sufficient funds or other charges incurred by you as a result of such attempts to charge, and/or place holds on, your credit card. PressOne will ensure that Consumers are able to verify their bill payment by acknowledgment of payment on the next bill issued, telephone confirmation by calling a specified number, or such other appropriate and accessible methods as may be made available PressOne.

PressOne may include additional minutes after the bundled and value plans have been exhausted; but excessive usage would attract restrictions and limits. For paid plans, usage and monthly fees will be charged directly to the credit card you provide to us as specified in our pricing plans found at www.PressOne.co.

Except as provided below, monthly services and certain other charges are billed and charged one month in advance, and there is no proration of such charges if service is terminated on other than the last day of your billing cycle.

You agree to pay for all PressOne Services. If you select a rate plan that includes a predetermined allotment of Services (for example, a predetermined amount of airtime), unless otherwise specifically provided as a part of such rate plan, any unused allotment of Services from one billing cycle will not carry over to any other billing cycle.

We may bill you in a format as we determine from time to time.

Additional charges may apply for additional copies of your bill, or for detailed information about your usage of Services.

You also remain responsible for paying your monthly Service fee if your Service is suspended for nonpayment.

You agree that for amounts not paid by the due date, we may charge, as a part of its rates and charges.

In the event you fail to pay billed charges when due and it becomes necessary for us to refer your account(s) to a third party for collection, we will charge a collection fee at the maximum percentage permitted by applicable law, but not to exceed 18% to cover our internal collection-related costs.