You probably rely on your business phone system to facilitate a portion of your sales activities, with this integration, you can talk to customers directly from your CRM.
Before now, calls are made outside of your CRM, and you would never know. But now, with PressOne, you can see all call activities around a customer, by looking at your CRM.
After a call is over, all the details related to the call are automatically recorded, and can be accessed at any time when required. You can review calls and train your people.
Shared Number For Small Teams: One phone number for all team members across devices at the same time.
Welcome Greetings: Welcome your customers with special greetings whenever they call your business.
Set Your Business Hours: Set business hours and let your PressOne number receive calls outside working hours.
Record Business Calls: Record business conversations for quality assurance and training purposes.
Works Online & Offline: Automatically forward incoming calls to your mobile number at zero cost to you.
Voice Message: Allow customers leave you with voice messages whenever you are unavailable.
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