Working from home in Nigeria, getting paid well for it and actually enjoying doing the work, is one of the biggest flex right now.
Everyday, many companies in Nigeria are trading in the commute to work for working from home because it greatly reduces operational costs.
While this is a good thing, one thing that has always been on the minds of business owners is how they can ensure peak productivity from their team and still know what is going on with their business and staff despite the fact that they work from home in Nigeria.
Therefore, this article covers nine tools to help you work from home in Nigeria. These tools will be useful for two sets of people:
- Managers/Business Owners
- Staff/individuals
9 Tools To Help You Easily Work From Home In Nigeria
- A Good Business Phone System
- Time Tracking Tool
- Project Management Tools
- Project Collaboration Tools
- Video Conferencing Tools
- A Good Wi-Fi Router
- A Solar System
- Website Blockers, Noise Canceling Headphones
- A Perfect Workspace
Tools To Help Business Owners Manage Staff Who Work From Home In Nigeria
As a founder/business owner, you want to ensure that you stay in the loop of your business and understand how your staff are doing their jobs despite the fact that they work from home in Nigeria. Here are the best tools to help you ensure that they do that:
1. A Good Business Phone System
You may wonder, what does my business phone have anything to do with managing my staff who work from home in Nigeria?
Well, you are about to learn how a good business phone system can be a game changer to help you manage your team easily and know everything going on in your business.
Now, what kind of business phone do you use? Your personal sim card? A physical landline in your physical office where you meet your staff once or twice a week? (if a hybrid schedule is your thing) How does your staff interact with customers when they are at home? Through their personal phones?
If that is the kind of business phone you have, then you may never know how well to manage your staff and how they relate with customers, because you will always wonder how they relate with your customers, especially since you’re not there.
Over 2,200 businesses, including those who work from home in Nigeria, trust PressOne Africa with getting their business phone number because it’s a business phone number like no other.
It helps you know what your staff are saying to your customers on the phone, playback conversations between them, analyze your calls to see how many calls bring in sales, know the volume of calls you receive per day and many more.
To make you understand it better, let’s discuss each feature so you leverage this great business phone system and manage your team who work from home in Nigeria, easily.
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A Caller Greeting Feature
As a business owner, you probably live by the mantra of first impressions, especially when it comes to potential customers. So how do you make sure your business looks and sounds to potential customers the way you want them to, when you’re not there physically?
A caller greeting feature is your answer to this, with an automated caller greeting feature which you can set the way you want to answer customers the moment they call your business phone, you get to make an incredible first impression to a potential customer
Immediately, the customer gets the sense that you are a big business and that your business sounds trustworthy. Trust us, they will never hesitate to pay you what you’re worth.
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A Call Recording Feature
You may ask “How can a call recording feature help me manage my staff who work from home in Nigeria?”
Well, a call recording feature makes you know everything that happens with your business calls. Since you have a customer support and sales team, which are two of the most important teams in a business, it is important you stay in the loop of what they say to customers (both existing and potential), especially since they work from home.
Customers are the backbone of any business, and treating them right, making sure they are happy and satisfied, should be the goal of business owners. With your PressOne business phone, you get instant access to a call recording feature that helps you play back conversations between your customers and support team, and between your sales team and potential customers
With this, you can easily know what your customer support and sales team are saying to both existing and potential customers on the phone. How are they trying to convert potential customers? How do they speak with customers with complaints or requests? Are they using some words you think they should not?
What do you do with this information? You coach them, you teach them how to improve their sales scripts/talking points. This is one of the most effective ways to manage your staff who work from home in Nigeria.
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A Call Analytics Feature
How do you know how many volume of business calls you have per day? How many of them were calls that brought in sales, and how many of them were customer complaints or requests? Were those requests resolved? How many potential customers call your business per day?
If you still guess this or rely on your team to give word of the mouth updates, then you must know that this is not the best way to manage your team or your business at all.
Stop guessing and leverage a business phone that gives you an accurate number of everything.
Know how to analyze the volume of calls you’re improving and the progress you’re making.
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Interactive Voice Response (IVR)
How do you transfer calls easily to the right staff/team even though your whole staff works from home in Nigeria? Do you tell customers to hold on? Do you tell them to hang up and that you’ll call them back?
It doesn’t look good on your business that customers have to be put on hold while you try and get the right person to attend to them. A PressOne business phone comes with an interactive voice response feature that instantly gives customers a list of options to choose the products/services they want, right on the call.
Once they select this, they are immediately transferred to the right staff. No customer waiting time, faster response and a customer that gets the sense that your business is an organized one.
You can manage your business, and your staff who work from home in Nigeria, easily with an IVR feature. All this comes with a PressOne business phone number.
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2. Time Tracking Tool
Time tracking tools are a game-changer for business owners who want to manage their staff who work from home in Nigeria. These tools help you see exactly how your team spends their work hours.
You can track time spent on different projects, identify areas of high productivity, and identify tasks that slow them down. With clear data on how time is used, you can make informed decisions about staffing, project allocation, and even payroll.
Popular time tracking tools like Toggl, Clockify, and Time Doctor offer features like automatic time tracking, project management, and detailed reports.
By using these tools, you can improve efficiency, boost productivity, and ensure your remote team is on track.
3. Project Management Tools
As a Nigerian business owner, project management tools are important to easily set tasks for your team who work from home.
These tools help you organize projects, assign tasks, set deadlines, and track progress, all in one place. This keeps everyone on the same page, even when working remotely.
You can use tools like Trello or Asana to create boards, lists, and cards to represent tasks and projects.
These tools also allow for easy collaboration, file sharing, and communication. By using project management tools, you can improve efficiency, meet deadlines, and ensure that all team members are contributing effectively.
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4. Project Collaboration Tools
Project management tools and project collaboration tools are not the same.
These project management tools are like a boss who plans and organizes a project. They help you figure out what needs to be done, who will do it, and when it should be finished. Think of them as a roadmap for your project.
Project collaboration tools are like a team working together. They help everyone on the team talk, share ideas, and work together to get the project done. It’s like having a group chat where you can share files and discuss things.
With Project collaboration tools, business owners can work together smoothly with their team who work from home in Nigeria
They can share files, discuss ideas, and make decisions quickly and efficiently. Tools like Slack, Microsoft Teams, or Google Workspace offer features like instant messaging, video conferencing, and file sharing. This means your team can communicate and collaborate in real-time, just like they would in an office. By using these tools, you can improve teamwork, boost creativity, and get projects done faster.
5. Video Conferencing Tools
Video conferencing is a must-have for Nigerian business owners managing remote teams. It brings everyone together face-to-face, even when they’re miles apart.
You can hold meetings, brainstorm ideas, and build team morale. Tools like Zoom, Google Meet, or Microsoft Teams offer features like screen sharing, recording, and virtual backgrounds.
By using video conferencing, you can strengthen relationships, improve communication, and make your remote team feel more connected.
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Tools To Help Individuals Who Work From Home In Nigeria
Do you work from home in Nigeria with a company (maybe an international one), but want to maintain peak productivity and meet your KPIs?
Here are tools to help you work from home in Nigeria, easily.
1. A Good Wi-Fi Router
A strong Wi-Fi connection is a must for anyone working from home in Nigeria. A good router ensures you can smoothly handle video calls, download large files, and access online tools without interruptions.
That is one less thing to worry about-poor internet connection. You get to focus more on your work. Look for routers with features like dual-band or tri-band technology, which provide faster speeds, and good coverage for your entire home. Additionally, consider using a mesh Wi-Fi system for larger homes or areas with thick walls.
You can even ditch the Wi-fi router and get Starlink, a satellite internet service, especially if you work from home in Nigeria with an international company
By investing in a reliable internet connection, you’ll boost your productivity and reduce frustration.
2. A Solar System
Do you really want to tell your boss that the reason you can’t deliver your tasks is because the transformer around where you live broke down?
If you work for a Nigerian company, They may be all to well familiar with the story, but an international company?
If you work from home in Nigeria, solar power will help your productivity and ensure you meet your deadlines. With constant electricity, you can say goodbye to frustrating power cuts that interrupt your workflow.
Imagine uninterrupted video calls, smooth file downloads, and no more rushing to save work before the lights go out. Solar panels provide a reliable power source, allowing you to focus on your tasks without distractions.
Also, you’ll save money on electricity bills in the long run. Consider factors like the size of your home, your electricity consumption, and the amount of sunlight in your area when choosing a solar system.
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3. Website Blockers, Noise Canceling Headphones
These website blockers and noise-cancelling headphones are powerful tools for boosting productivity if you work from home in Nigeria.
Website blockers like Freedom or StayFocusd help you stay on task by restricting access to time-wasting websites during work hours. This prevents distractions and helps you maintain focus.
Noise-cancelling headphones create a quiet environment, blocking out unwanted sounds like traffic, neighbours, or family members. This allows you to concentrate better and reduce stress. Popular noise-canceling headphone brands include Bose, Sony, and Sennheiser.
With these tools, you can create a distraction-free workspace and significantly improve your productivity.
4. A Perfect Workspace
A well-designed workspace is crucial for productivity at home in Nigeria. A dedicated space free from distractions helps you focus better. Ergonomic furniture like adjustable chairs and desks prevents discomfort and reduces fatigue, allowing you to work longer without interruptions.
Invest in good lighting to protect your eyes and maintain a positive mood. Accessories like monitor arms, keyboard trays, and document holders can improve your posture and comfort. Remember, a comfortable and organized workspace boosts your overall well-being and enhances your ability to concentrate.
Conclusion on Tools To Work From Home In Nigeria
So, there you have it! With the right tools and a little organization, working from home in Nigeria can be a breeze. Creating a comfortable workspace and maintaining a healthy work-life balance are equally important.
With these tools, as a business owner, you can easily manage your team to ensure they achieve peak productivity. A PressOne business number can help you achieve this.
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