This is 2024. Do you really want to buy a business phone tied to your desk?
The only reason you think a landline phone in Nigeria is what you need for your business is because you don’t know there’s a better alternative.
Maybe if this was 2012, a landline phone would have been the best option for your business.
But now, not only is it outdated, there is a better alternative without a physical setup, with more features to make your communication with customers smoother and faster
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ToggleWhat’s The Better Alternative?
A Virtual number. It is a phone number that isn’t tied to a physical phone line. It works with and without the internet, allowing you to receive calls on any device like your smartphone or computer.
It is a single number that can be used by everyone on your team at the same time. It’s like having a super-flexible phone line that travels with you wherever you go!
With a landline phone in Nigeria, there is the frustration of missing an important phone call because you were away from your office phone. You could miss a game-changing business opportunity because your landline was down- a costly reminder that it can be as unreliable as it is outdated.
Today, the way businesses communicate with customers has transformed. Virtual phone numbers have improved the way businesses connect with customers, collaborate with their teams and grow their businesses. With the ability to manage calls from anywhere, at any time, the days of being tied to a physical phone line are numbered.
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Pros of using A Landline Phone in Nigeria
Let’s play the devil’s advocate, what are the pros of having a landline phone in Nigeria?
A landline phone has its own advantages, even if few:
1. No internet connection
A landline phone relies on physical set up and doesn’t require internet connectivity. This makes it a neutral aspect of landlines, as they can function independently of internet connectivity.
2. No need for charging
A Landlines doesn’t require battery charging, making them always available.
3. Better for emergency services
Landlines are often the preferred choice for emergency services such as fire and rescue services since they are placed in a single place and aren’t usually moved around.
Cons Of Using Landline Phones in Nigeria
A landline phone could be holding back your business and making you lose sales. Here are some cons of having a physical landline for your business:
1. Pricey setup
The hefty installation fees and equipment costs that come with landline phones make them very expensive and don’t give a better return in terms of cost-benefit
2. Scaling up? Not so easy
Adding new lines to a landline system can be a logistical nightmare. Technicians need to come to your office to install new wiring and potentially additional equipment for each new line. This can be disruptive to your daily operations and requires scheduling appointments that fit with your business hours.
3. Stuck in one spot
A landline phone is tied to a specific location, making remote work or business relocation more complicated. Also, depending on your location and service provider, there might be a limited number of available phone lines in your area. This could force you to wait for new lines to become available or choose a different location altogether.
4. Fix and fix and fix
A landline phone requires regular maintenance and repairs, which can lead to downtime, lost sales and a form of major headache for business owners who have more important things to attend to
5. Limited features
Traditional landlines often lack advanced features like call transfers, transcription, analytics and tracking needed to give you insights on how to better your sales strategy.
6. Changing business phone number
As a business owner, switching landline numbers is a pain, requiring updates to all your marketing materials and contacts
7. On-the-go woes
Stuck in traffic and missing calls? Using a landline phone in Nigeria keeps you rooted to one spot. You can’t make business calls or transfer your calls from where you are.
8. Additional hardware required
They often require separate hardware, such as a modem, a cable and or a console
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Why is a Virtual Number Better than a Landline Phone in Nigeria?
A virtual phone number is better because it is a single number you get for everyone on your team to make and receive calls at the same time, from anywhere in the world, without interruptions.
It gives you easy access to features that enable you to connect better with your customers, sell more to them and grow your business beyond your location.
Here a few benefits you would enjoy with a virtual business phone number:
1. Project a More Professional Image
A PressOne virtual number gives you the ability to look bigger than you are to customers. Greet your customers with personalized and welcome greetings. This will make them pay you what you are worth
2. No Installation/Physical Setup
Setting up a virtual phone number is a breeze. There’s no need for technicians to come to your office and install new wiring or phone jacks. Everything is done in minutes, as you don’t need an extra device. It works with whatever setup you have existing. Saving you money and hassle from the get-go.
3. Expand your Business Easily
You don’t need to worry about connecting with international customers or expanding your business beyond your current location. Infact, an international virtual number helps you connect with customers anywhere they are in the world. This takes your business across borders.
4. One Number, Multiple Employees
You can manage your team easily and they can all make calls at the same time, from anywhere in the world, without interruptions. This provides an opportunity for centralized management, overview of calls, airtime and activities.
5. Improve Your Customer Service
For example, a PressOne virtual number comes with a call recording feature that allows you to review calls between your customers and your staff. You can listen to how they handle customer complaints/requests and weigh the level of the customer’s satisfaction through these recordings. This assures your quality to customers and also helps you train your staff efficiently.
6. Sell more with Advanced Call Features
Sell more with the insights you gain from PressOne’s advanced call features such as call tracking and call analytics. You can know which of your products/services is in high demand by your customers . You will also understand how your staff interact with them and how you can coach your sales team better to convert them easily.
7. No Manitenenace Costs
Asides an affordable monthly subscription, there are no maintenance costs associated with a virtual number. It isn’t affected by weather or outages
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Your Competitors Have Already Ditched Landline Phones
If you are still a using landline phone in Nigeria, or you’re about to get one, then this is just a reminder that your competitors are no longer using them, simply because they’ve discovered an alternative we just told it about, and they are using it to perform better than you are.
They are no longer losing sales, have found a way to improve their service through the call recording feature that comes with a virtual number, and have discovered how to sell easily to their customers through call analytics and a customer relationship management integration.
You don’t want your competitors to get ahead of you and steal your customers while at it, do you?
Ready to get started? Let’s guide you through it:
1. Visit https://pressone.africa/pricing and subscribe to your preferred plan.
2. The ‘Buy now’ button under your selected plan will take you to a signup page. Fill in your details accordingly.
3. A suitable plan will be recommended to you after you fill in your details. Click on “Subscribe to plan” to make payment.
4.Upon making your payment, you will be redirected to sign in to authenticate your account. An OTP will be sent to your registered number.
5. After you sign in, you will be given a list of numbers to select from.
6. Complete your setup and you are good to go.
FAQs About Landline Phone
- What is the meaning of a landline phone?
A landline phone is a telephone that connects to a phone network through a physical wire. It requires a physical setup that is quite pricey. Which is why virtual numbers are better options. Unlike mobile phones that use cellular networks, landlines get their signal from a fixed location, typically your home or office.
- Can I use a SIM card in a landline phone?
No, you cannot use a SIM card in a landline phone. Rather than trying to use a sim card and a landline, a virtual number can easily replace both. SIM cards are used in mobile phones to connect to cellular networks. Landline phones have a dedicated connection through a physical wire and don’t require a SIM card to function.
- What is the difference between a phone and a landline?
In today’s world, “phone” is often used as a broad term encompassing both mobile phones and landline phones. However, the key difference lies in how they connect to the network. Landlines use a physical wire, while mobile phones connect through wireless cellular networks.
- What do you call a landline phone?
Landline phones can be called by several names, including:
- Home phone – When referring to a landline at a residence.
- Desk phone – When referring to a landline used in an office setting.
- Corded phone – Emphasizes the physical wire connection.