Welcome to PressOne

The modern business phone for Africa

Here's all you need to know to set up your business phone number and get the most out of your business calls.

Get Started with PressOne

Set up your PressOne business phone number in minutes!

STEP 1

Sign up to get your PressOne business number

Get your PressOne business number up and running in minutes. Explore the platform to get a feel for how to move around your dashboard and know the basics.

to get started

Getting Started with PressOne

STEP 2

Purchase your number

During your signup, a plan will be recommended for your business. You can either select that or choose a preferred plan. Make payment, verify your account and you're good to go!

to see how.

STEP 3

Get your team onboard

Invite your team members to your account and set permissions. You can change or update their permissions at any time. Once you do this, easily see how they are performing with customers in real time. To do this.

To do this,

STEP 4

Customize your business phone settings

Set your business hours to let your customers know when you will be available, welcome them with a professional greeting and an out-of-office greeting so they are never left unattended even when you're unavailable.

to see how.

STEP 5

Start making and receiving calls

Your team can make and receive calls from anywhere and you still get first-hand insights on conversations between your team and customers.

to see how.

Using PressOne for Your Business

Get the most out of PressOne by using features that make talking to customers easier
help your team work together better, and add extra tools to get things done faster.

Caller greetings

Welcome customers when they call, and give your business a professional and credible image. You can direct them to the right person or department to attend to their needs properly.

All-in-one call management

Monitor calls with your team and customers from one easy-to-use platform. Add or remove users, set permissions, and monitor all business calls effortlessly.

Record and listen to conversations

Review conversations for training, quality assurance, or dispute resolution. Never miss a detail with crisp and clear recordings

Getting Started with PressOne

Gain useful insights

Get valuable data on all incoming calls, duration, and team performance to identify areas for improvement.

Getting Started with PressOne

Single phone number, multiple team members

Single phone number shared by team members to take calls simultaneously with shared contacts and shared notes.

Additional Resources

Here are other resources to help you and your team make the most out of PressOne.

YouTube

Visit our YouTube for more guides

Help Center

Visit the PressOne Help Center

Blog

Check out our blog for useful tips

Frequently asked questions

All our standard numbers are activated immediately after you choose them. For toll free or special numbers, those may take up to 24 hours to activate, but if that’s the case, we’ll let you know.

When do I pick my phone number?

All our standard numbers are activated immediately after you choose them. For toll free or special numbers, those may take up to 24 hours to activate, but if that’s the case, we’ll let you know.

Do I have to sign a contract, and can I change my plan in the future?

Can I make international calls on my phone number?

Can I get a professional voice recording for my greetings?

Can’t find the answer here? Check out our Help Center

Ready to experience the difference PressOne can make for your business?

2200 business owners already enjoy these with PressOne, you can be one of them.